Fox and Crane is based in Chippenham, Wiltshire. We can offer in-person support to organisations based in Wiltshire, Bath and North East Somerset, Swindon and Bristol, along with remote support across the UK

My background is in the social care industry, with 15 years supporting primarily Domiciliary and complex care, but I can support with a wide range of businesses and organisations

We sign a confidentiality agreement as part of our agreement to work together, so you can rest assured any private or commercially sensitive information will be kept strictly confidential. We are also bound by the data protection act 2018 and UK GDPR laws

For a dedicated package, we can agree on an estimated length depending on the size of the project before getting started. With retained support, we offer services starting from half a day per week of dedicated operations support per month, with availability for catch ups and troubleshooting in between, and then packages can scale upwards from there.

Both! I can help in three main ways: strategy, advice and implementation. Depending on what approach is best for you, I can asses your current situation, recommend changes, develop an implementation plan and provide on-going support as things are introduced

This is a really good question & I would say a couple of key things set me apart. Firstly, my approach is grounded in having helped to build and then sell a successful care business, so you have the benefit of years of experience for a fraction of the cost of a senior operations partner. Secondly (and arguably most importantly) is that I can come in with a different perspective - and not be afraid to ask basic questions like 'why do we do this like that? - questions that challenge assumptions, help get to the bottom of issues and show where the biggest improvements can be made.

I love coffee - so it's as good as any place to start! We can meet for a good chat about where you are, what your goals are, and where you would like to get to. If we are happy to move forwards, we the next step is to spend a few days getting to know your business and your team in a little more detail. From there, we can work together for either a fixed project/duration, or on a retained basis.